Guided Tours T&C

 

We put our experience and our Tour Masters at your service. We do all the planning, giving you the freedom to marvel at the scenery, make new friends, and dream about your next trip with SteelriderS!

RENTAL CONFIRMATION & CREDIT CARD DEPOSIT With your acceptance of the quotation for the Tour Confirmation & Deposit payment you accept these Terms and Conditions as a binding contract between SteelriderS and yourself, as the Guided Tour Participant.

RESERVATION AND DEPOSIT A 20% deposit is required at the time of booking, with the remaining balance due 90 days prior to the departure date/pick-up date. Otherwise, a full payment is required at the time of booking. If, in case of payment by bank transfer or Paypal, the total balance is not received 90 days before the departure/pick-up date, SteelriderS reserves the right to cancel the Guided Tour reservation and charge a cancellation fee.

RELEASE AND WAIVER Every participant in an SteelriderS Motorcycle Tour is required to accept and sign a Tour Agreement and Liability Release Waiver before the Guided Tour begins. SteelriderS cannot accept a tour participant without these signed forms.  

BAGGAGE SteelriderS assumes no responsibility for loss, damage, or delay in delivering baggage to tour participants. Baggage insurance is recommended.

CANCELLATION AND REFUNDS Cancellations received more than 60 days prior to the departure/pick-up date may be subject to 20% per booked Motorcycle cancellation fee. This Cancellation Fee may be applied to a future tour booking anytime within an eighteen (18) month period following the original tour start date. Cancellations received less than 60 days prior to the departure date/pick-up date will be subject to the following forfeit of the tour cost:

  • 60 – 31 Day Cancellation Notice: 60% of Total Booking Amount
  • 30 or Less Day Cancellation Notice: 100% of Total Booking Amount
  • No Show: 100% of Total Booking Amount

TOUR CANCELLATION In the rare event of a tour cancellation, SteelriderS will notify all tour participants immediately. SteelriderS will either offer the tour as a Self-Drive Tour (bike rental + hotel package) or will offer to operate the tour if all booked customers agree to a supplement charge. If customers do not accept to pay the supplement, SteelriderS will refund their payment in full, which will constitute the full settlement. SteelriderS is not liable for any additional costs or losses incurred by the tour participant due to SteelriderS’s cancellation of tour due to lack of participation. This includes, but is not limited to the cost of pre-paid airline tickets, hotel reservations or automobile rentals. Situations may arise which will make it necessary for us to cancel, advance or postpone a scheduled tour, change itineraries or make substitutions regarding hotels, cities, tour guides and other travel arrangements. In that event, we do not assume responsibility or liability for any resulting losses, expenses or inconvenience. Your full tour price will be refunded if the tour is cancelled prior to scheduled tour start date. SteelriderS recommends that you take out adequate travel, health and accident insurance, as well as trip cancellation insurance.

NON-OBSERVANCE OF TRAFFIC LAWS AND GROUP TRAVEL REGULATIONS If the tour participant does not comply with traffic laws or the requirements for group travel, SteelriderS may cancel the contract and the rental motorcycle will be secured.

RENTAL REQUIREMENTS

  • 21 or 25 years of age depending on model
  • Valid motorcycle operator’s license
  • Minimum of two years of riding experience on heavyweight motorcycles
  • Major credit card is required

TOUR MASTERS Your Tour Masters are there to assist you while on tour and will do their best to ensure that every participant gets the most out of your SteelriderS tour experience. It is extremely important for all riders to listen carefully to the Tour Master’s safety and travel instructions each morning to help ensure the best possible group riding conditions. Should you desire to travel independent of the group for any length of time, the Tour Guides can assist you in planning a suitable route.

ALTERATIONS TO TOUR SCHEDULE Tours operate on a seasonal basis and where seasonal variances and/or weather conditions cause changes in the tour routing and accommodations the itinerary will be adjusted accordingly, with alternate hotels, restaurants and roads being selected.

WEATHER CONDITIONS SteelriderS strives to schedule its tours at a time of the year when the weather in the touring area is typically pleasant for motorcycling. Many tours pass through areas where weather conditions can change very rapidly. SteelriderS cannot be held liable for unpleasant and unsuitable weather conditions, and no refunds shall be granted for such conditions.

WAIVER COVERAGE All claims are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of alcohol, drugs or heavy medication. A Police Report and a case number is required for all damages or accidents. All damages to rented motorcycle without a police report will be considered to be at the fault of the Renter.

INSURANCE SteelriderS recommends that you take out adequate travel, health and accident insurance as well as Trip Cancellation Insurance. 

HELMETS (INCLUDED) Helmets are provided with motorcycle rentals and tours. However, clients are strongly encouraged to bring their own helmets to ensure comfort and proper fit. In addition, helmets may be purchased on arrival.

STORAGE SteelriderS will provide storage for client additional luggage at the pick-up location while on tour. SteelriderS is not responsible for lost or stolen items.

FUEL AND OIL AND TOLL ROADS Fuel and oil AND TOLL costs are included on all Guided Tour riding days. However, SteelriderS reserves the right to charge an additional fee if fuel costs significantly exceed the average price per liter at time of organizing the Tour.

RESERVATIONS Reservations can also be made by:

ALL RESERVATIONS ARE ON A REQUEST BASIS. BOOKINGS MUST BE CONFIRMED BY STEELRIDERS GUIDED TOUR DEPARTMENT.

PAYMENT BY CREDIT CARD OR WIRE TRANSFER Payment of 20% Tour Deposit can be made Paypal, or by the following credit cards, VISA, Master Card only. Balance payments can also be made by bank transfer. In this case the balance amount must be credited on the SteelriderS account 90 days prior tour start.

PAYMENT BY BANK TRANSFER ALL BANK transfer fees are to be paid by customer.