FAQs: Guided Tour

 

Guided Tour FAQs

Do I need a motorcycle driver license to take part in a guided tour?

Yes, a valid motorcycle driver license from your home country is mandatory to take part in a guided tour or rent any motorcycle.

Will there be enough photo stops on a guided tour?

Our SteelriderS Tour Masters are experts at getting a feel for the needs and desires of the group, and will do their best to accommodate all requests for stops. More than 20 years of living locally normally gives us the advantage of knowing the best places to stop for photos, attractions, meals and everything else you have been dreaming of doing on your SteelriderS tour. If you have a special request be sure to let the Tour Master know in the morning before the group hits the road for the day so he can fit it in the schedule. We run a very relaxed group atmosphere, and all riders are also encouraged to take some time on the trip to venture out on their own for a few hours. We’ll be sure to set a meeting place or ensure that you have detailed route to the hotel for the night if you want to hit the road solo or in a small group part of the day.

Do the prices vary by bike model?

The cost of the tour covers every bike model SteelriderS offers.

Do I need to bring rain gear?

A light set of rain gear is recommended, although you can choose to purchase this when you arrive at the SteelriderS rental location if you like.

Does SteelriderS provide airport and hotel transfers for my tour?

SteelriderS organizes to and from airport transfers.

I own a motorcycle; can I ride my own bike on a guided tour?

Yes, you can bring your own bike; the cost for each individual tour will be quoted upon request.

Do I have to stay with the group at all times?

Absolutely not. SteelriderS realizes that each rider’s dream trip is different. While some love riding with the group, others may want to venture off on their own to explore the open road. If you are going to head out solo or in a small group please be sure to let your Tour Master know so he can assist you with a route and a meeting place for later in the day. We love to send our riders out to enjoy the road in whichever way makes you happy.

Can I swap bikes with another person in my group?

Yes, you would have to sign each other’s rental contracts in this case. If you should happen to damage the other persons motorcycle it will be your responsibility to cover the damage occurred.

What kind of clothes should I bring?

Your Tour Specialist fs@steelriders.co.za will send a very detailed suggested packing list on request with some great ideas on how to prepare for your motorcycle journey. You may also find it helpful to check out the SteelriderS Motorcycles Facebook page to ask your fellow riders what they found helpful to pack when they did the same tour the same time of year.

How old do I have to be to go on a tour?

You have to be at least 21 or 25 years old (depending on the model) to rent a motorcycle from SteelriderS and participate as a rider on a tour. There is no age restriction for passengers as long as you can touch the foot rests with your feet flat on the platform.

Will I receive some kind of information about my tour before I arrive?

A Custom Road Book will be waiting for you when you arrive for the start of the tour. We will also send a PDF version of the Road Book to your email so you can get a sneak peek.

Do I need a visa?

South Africa requires a visa, which can be obtained for most EU passports on arrival, and for the passport to be valid for another 6 months after the departure date. SteelriderS do not handle visa applications.

What is the weather going to be like?

If you’ve all been good the weather will be too…honestly, we can never be certain; this is one factor on our tours that we still haven’t been able to influence. In general you can say that during most months you have a 90% chance of staying dry and hot weather on any of our tours. Please come prepared, bring your raingear and a variety of clothing to be armed for all weather conditions.

Do I have to pay a deposit to make a reservation?

Yes. For guided tours totalling more than EURO 1.000,00 and booked more than 90 days before the pickup-date, a minimum deposit of 20% is required at the time of booking. The remaining balance must be paid in full within 90 days prior to the pick-up date. For smaller amounts, a full payment is required at the time of booking.

What bike is best if I ride with a passenger?

The Harley-Davidson Electra Glide (Ultra) is ideal, but Street Glide, Heritage, Fat Boys, or Classics can also be equipped with passenger backrests for additional passenger comfort. Make sure you specify your requirement for a backrest and a double saddle.

Can SteelriderS assist me with booking additional hotels for before and after my tour?

Yes, your SteelriderS Tour Specialist fs@steelriders.co.za is more than happy to make these simple arrangements for you at rates that are typically lower than what you can find online or working with the hotel directly. We can book you at the same properties used at the start or finish of your tour, or we can make your reservation at a property nearby that you have been dreaming about visiting.

Do I need to bring my own helmet?

SteelriderS is happy to include a complimentary helmet for both riders and passengers on all rentals and tours. Many riders prefer the comfort and familiarity of their own personal helmet and choose to bring one from home.  Wearing a helmet is mandatory in South Africa.

Can I check my email while on tour?

Most hotels we use on SteelriderS Guided Tours provide complimentary WiFi in the room or in the lobby for guests. There may be cases in remote locations where a WiFi signal is not available, but this is rare.

How many miles do we ride each day?

Our average riding day while on a guided tour is typically between 250 – 350 kilometers. Our groups do stop often to enjoy the sights and attractions, as well as to ensure the group is well rested and moving at a leisurely pace. For those interested in riding a lot of miles each day, you may want to check out one of our Custom Self-Drive Tours where you can work with a Tour Specialist fs@steelriders.co.za to build an itinerary that covers as many miles a day as you like.

Is fuel and oil included on our Guided Tours?

No, for practical reasons on longer rides (queues at tollroads and petrol stations) each rider is required to check his oil, pay for his own fuel, and toll fees when required.

How do I get to the airport when the tour is finished?

If you’ve requested it in your booking form, SteelriderS will provide transportation to and from the hotels and airports in your starting and finishing destinations for the tour.

Do I get the bike I choose if I book early enough?

While it is extremely rare for an SteelriderS Tour participant not to receive their Preferred Bike Model, we do ask all riders to provide us with their “Next Best Thing” as a backup. Your “Next Best Thing” should be the make and model bike that you know you would be just as comfortable riding, and the one that you know would still be part of an incredible riding experience. SteelriderS knows how important bike choice is to our riders, and we will always do everything we can to ensure that you have your dream bike for your dream ride.

How many people are in a group?

We typically keep our groups to around 6 to 8 bikes, with the occasional group having 10 or more bikes if it is a private group. Our goal is to always keep the groups to between 6 – 10 bikes so the group has a chance to really bond and learn to ride together as a unit.

What are the hotels like on a guided tour?

Accommodations are a very important of the SteelriderS Tour Experience, so we only stay in properties that have come to meet the high SteelriderS standards over the years. Depending on your selection in the booking form, we always choose a nice mix of luxury, history, and fun; focusing on properties that are representative of the region we are riding in. You may stay in a 4 Star hotel one night, then be sleeping in a historic Route 62 motel the next night. Or you may spend one night in a casino resort then spend the next night in a game lodge in the bush.

How much luggage can I bring?

It is important to us that each rider has enough gear and clothing to be comfortable for the entire length of the tour, and most of the bikes we provide (Touring or Softails) accommodate between 10 and 15kg of luggage.

What kind of insurance do you recommend?

SteelriderS has comprehensive accident cover for its bikes, as well as professional indemnity and Motor Personal Accident Insurance. It is however strongly recommended that you subscribe to your own Personal Accident Insurance and repatriation before departure.

What if my flight is delayed and I can’t make it on time?

Please don’t allow a delayed flight to make you nervous about missing the group or the tour. Our local team will do whatever we need to make sure you enjoy the tour you have booked, no matter what time you arrive. Your Tour Welcome Pack will include the phone number for your Tour Master, as well as our office numbers. In the event that you arrive late all you have to do is give us a call and we will make arrangements for you to meet the group directly at the next best location.

Do you require certain experience to participate in a guided tour?

We would never turn anybody down because he or she does not have a certain amount of experience. But for your own safety and level of comfort we recommend that you do have at least enough experience that riding a motorcycle through a curve does not make you nervous or apprehensive. You should be comfortable riding a touring motorcycle on an highway, as well as through mountain passes.

Do all bikes have a windshield?

Most SteelriderS rental motorcycles are available with a windshield at no extra cost. Some smaller model bikes may not include a windshield so be sure to ask your Tour Specialist.